The Memory Inside
 
  Support
 
We have dedicated and knowledgeable team of support engineers available to answer any pre or after sales technical queries that you may have. Please contact our support team by e-mail, fax or phone for an immediate response.
 
Returns
If you ever need to return a product please contact us first to verify that the part is faulty. Once this is confirmed, we will issue an RMA number for its return. It is the responsibility of the customer to return the product to us using a courier providing Recorded Delivery. A full refund for carriage will be issued once the faulty product has been received by us. All returned goods MUST be returned in their original packaging or equivalent. Once the faulty item is received a replacement or repaired part will be despatched, free of charge, via courier or freight forwarder.

NB: Goods which have been returned to us without a genuine RMA number will not be processed for replacement/refund.
 
 
1999-2014 Diamond Memory Ltd. All rights reserved. The Diamond device is a Trade Mark. All other Trade Marks are acknowledged